We offer a 14 day warranty from the time we ship your product. Please check your blanks before you build them into a rod. We offer a 50% discount for those times when none of us know what happened. Email us your issue and we can talk about a solution.
When we build you a rod, we only use the best materials and process. We will replace your rod with our no questions asked warranty for 50% off.
Rather than waste more money and shipping the blank back to us we will give you a 1 time 50% off coupon code so you can buy another blank. We don't give refunds.
Coatings can add 6 weeks to your order. We sand and coat each blank per order and there can be a backlog of coatings that pile up.
Our shipping window is 2-6 weeks from when you place your order. During sales it can be up to 8 weeks if you choose a blank that needs coatings. We usually ship standard blanks that are either raw or clear coated within 1-2 weeks from the time you place your order.
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